FREQUENTLY ASKED QUESTIONS
Do you have any questions or concerns you're looking for an answer to? Here's a selection of frequently asked questions.
If the answers listed here don't answer your doubts, please contact us at the email addresses at the bottom of this page.
ITA-STQB is the acronym for ITAlian Software Testing Qualifications Board. We are the Italian organization for the certification of skills in the field of Software Quality.
ITA-STQB was founded in Italy in 2007 with the aim of supporting the training and certification process in Software Testing in accordance with the international procedures defined by the International Software Testing Qualifications Board (ISTQB®).
Since 2013, ITA-STQB has also offered the REQB® certification in the Requirements Engineering field, in accordance with the standards defined by REQB®, the Requirements Engineering Qualifications Board.
Since October 2017, following the merger of the IREB® and REQB® schemes, ITA-STQB has offered the IREB® certification in place of the REQB® certification in the Requirements Engineering field, in accordance with the standards defined by IREB®, the International Requirements Engineering Board.
At the same time, it became one of the first Local Chapters of TMMi, Test Maturity Model integration, thus representing TMMi in Italy.
In 2018, ITA-STQB became the National Board for Italy of IQBBA®, the International Qualification Board for Business Analysis, and has been offering its certification since 2019. This was followed shortly thereafter by recognition by iSAQB®, the International Software Architecture Qualification Board.
With a constantly growing catalog of certifications for Software Quality professionals, ITA-STQB thus positions itself as the leading provider in Italy for the qualification of Software Quality professionals, with the mission of providing skills certifications in accordance with the most recognized international standards.
Yes, all the certifications offered by ITA-STQB are based on international standards, and each certification is recognized as a benchmark for software quality professionals worldwide, thanks to the widespread dissemination of these standards.
The certifications are offered in an ever-increasing number of languages and are increasingly in demand on resumes and in competitions, underscoring their international importance and esteem.
No, the certificate is valid indefinitely.
A syllabus is a document that contains the summary of the topics that must be covered during the certification exam.
A certification body conducts the tests, evaluates the tests, declares the results, and issues certificates on behalf of the Certification Body. In Italy, the certification body recognized by ISTQB®, IREB®, IQBBA®, iSAQB®, and TMMi® is ITA-STQB.
Please see the "Exams" section of this website for information on exam costs.
It depends on the training company you choose. Pricing may vary as each company operates independently. Please see the "Training" section of this website for information on training companies.
Registration can be completed directly on the ITA-STQB online booking website, https://ecomm.ita-stqb.org, with the option of registering with online payment.
Our online exam with Live Remote Proctoring is scheduled and administered through a dedicated platform; ITA-STQB provides a user guide for online exams that explains all the details.
Participation in a training course is not mandatory either before taking an exam or if it is necessary to retake the exam, but it can be very useful and recommended if you have no practical experience in that field.
The exam can be retaken at any time, once you feel you've achieved adequate preparation. There are no limits.
It may be helpful to take the exam immediately after completing a training course, but this is neither mandatory nor essential. If the course participant is unsure about taking the exam immediately, they can take the certification exam later. This will allow them more time to familiarize themselves with the topics they feel they are lacking in, and then take the exam only after completing their preparation. Candidates have one year from the date of registration to take the exam.
Yes, the fee for each exam includes participation in only one session of the exam for which you registered. If you fail, you can retake additional exams by paying the corresponding fee. Free or discounted retakes are not available.
The exams offered by ITA-STQB are conducted online in Live Remote Proctored mode, which involves the remote presence of a proctor (invigilator) who checks the regularity of the exam in real time, in line with the value of the certifications we offer and the rigor with which the reference bodies certify professionals in the sector.
You will receive an email notification as to whether you pass or fail the exam, along with your score. If you pass, you will receive an electronic certificate.
The operational activities of ITA-STQB are guided by a Scientific Committee which includes some of the leading software engineering experts, coming from both the academic and industrial worlds.
ITA-STQB is a non-profit association
Do you have any questions or concerns about our certification services in Italy? Want to learn more about the exams and how they're administered online?
For all exams offered by ITA-STQB referring to the ISTQB, IREB, IQBBA, iSAQB and TMMi schemes
The online exam price list is as follows:
- ISTQB exams: €230.00 + VAT
- IREB exams: €280.00 + VAT
- IQBBA exams: €280.00 + VAT
- iSAQB exams: €280.00 + VAT
- TMMi exams: €330.00 + VAT
Registration and payment are made on the ITA-STQB e-commerce website, https://ecomm.ita-stqb.org.
Scheduling and administration of our online exam with Live Remote Proctoring is done through a dedicated platform; ITA-STQB provides a user guide for online exams, which explains all the details.
There is no fixed schedule for online exams; the online mode allows for maximum flexibility in scheduling the exam date and time according to the instructions in the user guide for online exams.
You can take the exam whenever you want, on a day and at a time you can choose from a wide selection offered by the booking system, from the comfort of your home or elsewhere, as long as you are in a quiet environment and away from other people.
The online exams offered by ITA-STQB take place in Live Remote Proctoring mode which involves the remote presence of a proctor (invigilator) who checks the regularity of the exam in real time, in line with the value of the certifications we offer and the rigor with which the reference bodies certify professionals in the sector.
ITA-STQB makes available the user guide for online exams, which illustrates all the details
ITA-STQB makes available the user guide for online exams, which illustrates all the details
ITA-STQB makes available the user guide for online exams, which illustrates all the details
If it's a company PC, contact your IT department to determine if there are any company restrictions that prevent you from using it for the Online Proctored exam. If it's a personal PC and no one can provide support, you'll have no choice but to take the exam on another PC.
ITA-STQB makes available the user guide for online exams, which illustrates all the details
Proctors cannot secretly access your computer files.
Once the exam starts, the proctor will monitor everything on your screen, but will not be able to use your mouse or keyboard.
The entire chat is saved, including a log of the proctor's actions while accessing your computer.
The online exam management process ensures compliance with GDPR regulations.
If there's no availability on the calendar to schedule your exam, there are no Proctors available on those days. It's not possible to schedule your exam on fully booked days, so we always recommend scheduling your exam a few days in advance.
Arrive a few minutes before your scheduled exam time. If you experience technical difficulties or other issues that prevent you from accessing the scheduled exam, please use live chat (the proctor may speak in English, although they typically use an automatic translator). You will have 45 minutes to connect from your scheduled exam time. If you miss this time, the exam will be considered a "No Show," your registration will expire, and you will not be entitled to a refund.
If your connection isn't an issue, and you can't get a response from the chat channels, please report the problem to us at
We're unlikely to be able to resolve the issue in real time, and you'll still have to reschedule your exam. However, we'll investigate the issue to prevent this inconvenience from recurring.
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ITA-STQB makes available the user guide for online exams, which illustrates all the details
ITA-STQB makes available the user guide for online exams, which illustrates all the details
Through a dedicated chat
ITA-STQB makes available the user guide for online exams, which illustrates all the details
Immediately after completing the online exam, you will be able to view your score, with details on the topics you answered correctly and incorrectly. It is not possible to receive a completed exam with a breakdown of correct and incorrect answers.
The official exam results will be sent by ITA-STQB a few days after the test, taking into account the score and confirmation of regularity from the proctor. You will not be considered certified until you receive our email.
No, there are no discounted rates or free admissions for those who wish to retake the exam they have failed.
It is recommended to book your exam session online a few days in advance; exam sessions are often not available within the first 3-4 days. There are no rush procedures for booking your session.
You can reschedule at least 48 hours before your scheduled appointment. Please note: you can only reschedule an exam date twice. We therefore recommend using this option only if absolutely necessary. After the second reschedule, if you are unable to attend a scheduled exam, your registration will lapse and you will not be entitled to a refund.
Yes, all online exams are offered in Italian and, optionally, in English.
Yes, the exams offered by ITA-STQB in online mode can be taken in English. Please indicate this when filling out your details during registration.
ITA-STQB makes available the user guide for online exams, which illustrates all the details
Typically, no. The conversation will take place in Italian with the use of an automatic translator, or in English. In the very rare case where the proctor speaks to you in a different language, such as German, in the chat, ask him to address you in Italian or English.
You cannot ask the proctor any questions about the exam; it is emphasized that the proctor does not have technical expertise on the content of the exam questions.
Yes, subject to the rules for authorization by the candidate to appear on such lists.
You have one year from the date of registration to take the exam. After that date, your registration will be considered a "No Show" and will be cancelled, with no refund. Please note that if you have already taken a course, we strongly recommend not waiting too long before taking the exam. You can only reschedule your exam twice during your registration year.